FAQs

Q: What happens after I place an order ?

A: Upon placing your order you will receive an e-mail confirmation. We review your order to make sure your information is correct and that all the items you've requested are available for shipment. Our shipping department then packs your items and ships them.

Q: How long does delivery take?

A: The delivery takes approximately 7-15 business days. We do our best to get your orders to you as quickly as possible.

Q: How much am I charged for shipping?

A: We offer free shipping at present.

Q: Where to get my tracking number?

A: Once your order has been handed over to the carrier for delivery, you will receive a shipment notification email.

Q: How can I track my parcel?

A: Your tracking number will be emailed to you after your package has shipped.

Q: Can I cancel my order?

A: Yes, you can cancel an order before receive the shipping notification email.

Q: Can I change my address?

A: Yes, you can change delivery address before receive the shipping notification email.

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