Shipping

Dreall ships anywhere in the world, except North Korea, Sao Tome, Principe, Pitcairn Island, Wallis and Futuna . Orders are processed and shipped within 48 hours of placement unless otherwise stated. Tracking information will be sent to you for each package shipped out. Once your order is shipped, we will send you a shipping confirmation email containing the tracking number and link so you can follow your parcel's journey.

  • Free shipping worldwide, no minimum purchase required.
  • Please be advised that public holidays in your country may cause some delays in the delivery of your orders. In this case, please expect the arrival of your parcel on the next business day.

We will be happy to assist you on any delivery concerns by contacting our Customer Service department hello@dreall.com

Returns & Refund

We offer a 30 day return and exchange policy for our products. Special orders, underwear are final sales and are not returnable or exchangeable.

    • You can exchange or return defective / damage items for free.
    • If you're unsatisfied with the fit, quality or size of an item you may return it and get a partial refund.
    • Package lost during the ordinary shipment period can be treated with full refund.

     Please note the following limitations:

    • Item must be returned within 30 days from date of receive.
    • Items that have been laundered or altered in any way cannot be accepted for exchange or return.